The Intelligent Observatory of Public Needs
AdminAI is an AI-powered public intelligence platform designed for the Ivorian context. It transforms citizens’ reports, field observations and geographic data into actionable and verifiable priorities for public administration. By bringing together reporting, AI-powered analysis and territorial monitoring, AdminAI helps public authorities better understand community needs and coordinate more effective responses.
The Problem
Across Côte d’Ivoire, citizens encounter everyday public problems that require timely and coordinated responses—from flooding and poor drainage to waste accumulation, damaged roads, agricultural difficulties and challenges in accessing public services. Yet information about these problems is often fragmented across different channels, services and locations.
For public authorities, the challenge is not only to receive reports, but to identify recurring problems, determine where needs are most concentrated, assess their level of priority and ensure that the appropriate service follows up. Without a unified system for collecting, analyzing and monitoring this information, valuable signals from citizens and frontline workers can remain dispersed, duplicated or difficult to translate into actionable priorities.
AdminAI is designed to address this gap by connecting citizen reporting, field observations, artificial intelligence and territorial data within a unified public intelligence platform.
AdminAI Solution
AdminAI collects reports and field observations through multiple channels, uses AI to classify and prioritize public needs, and provides territorial dashboards to help authorities identify problems and coordinate responses. AdminAI supports public decision-making while maintaining human verification for sensitive decisions.
How AdminAI Works
AdminAI collects information from citizens and field actors, processes it through AI-powered analysis, and transforms it into actionable information for public authorities. Reports are classified, grouped, prioritized and mapped to help identify emerging needs and guide appropriate responses. Human verification remains central to the process.
Key Features
Citizens Reporting: Multichannel reporting through WhatsApp, voice, SMS, USSD and mobile applications, allowing citizens to report public issues even in low-connectivity areas.
Multilingual Administrative guidance: AI-assisted guidance on common administrative procedures, available in French and selected national languages.
AI Powered Analysis: AI classifies reports, detects duplicates, identifies patterns and helps prioritize emerging public needs.
Territorial Intelligence Dashboard: Interactive maps help public authorities visualize reported issues, identify priority areas and monitor case status.
Public Officials’ Assistant: An AI assistant provides authorized officials with rapid summaries and insights to support coordination and informed decision-making.
Expected Impact: AdminAI aims to contribute to a more responsive, inclusive and data-informed public administration by improving how citizens’ needs are identified, prioritized and addressed.